FAQ

Eximfix is ​​a platform that brings together buyers and sellers who want to import and export.

No. Eximfix does not sell products. Products on the platform are shared by supplier members.

Products, refer to goods that sellers or whole salers want to sell.

An announcement that people or companies share for the product they are looking for. Companies that can supply the product related to this advertisement can contact them or send an offer.

Eximfix publishes advertisements on a global scale. These promotion campaigns attract thousands of internationally relevant visitors to the site. Thus, visitors can view the products on the site, send product requests and submit offers. Members are not charged any fees for viewing company profiles and products.

Membership to Eximfix is ​​completely free. All users who are free members can examine all the details of the products, companies and product requests on the platform without any extra charge. During membership, users can publish 1 product or product request advertisement for free.

Yes. You can view all announcement details on the platform as a free member.

It is completely free to become a member of Eximfix. For products that have more than one product and are desired to be on the air for more than 1 month, they have to choose one of 3 different packages prepared annually and with different prices. Users who make a package selection are directed to the payment page. Payment is made using credit card or wire transfer.

Eximfix has 3 separate packages with different scopes, Gold - Premium - Premium Plus. All of the packages are for 1 year and include different services. For example, our member who purchases a Gold package can post 5 products or demand advertisements for 1 year and use all functions completely. To examine the details of other packages, visit our Singup page.

It is the system created by Eximfix to secure buyers and sellers. Using this system is entirely at the choice of the members. The buyer and seller agree on the price and determine the terms of delivery. Buyer transfers the amount for the order to Eximfix observation account. The seller prepares the products and ships it.The retained payments are transferred to the seller account after the buyer receives and approves the shipment.

Activate your account by clicking the verification link we sent to the e-mail address specified while signing up and open the My Account section.

The first part consists of your Name - Address - Contact and Website information. Fill out this section completely.

The About Me section consists of 3 titles. Each section allows you to explain in different languages.

My Account TR - Turkish

My Account EN - English

My Account AR - Arabic languages.

If your account represents a corporate structure, fill in this section with information such as the year of establishment, fields of activity, certificates owned... We recommend that the titles in different languages ​​be filled as they allow foreign visitors to examine your company.

Logo is the symbol representing the company or institution. We recommend a size of 200x200px for best display resolution.

Refers to the Social Media Accounts owned by your company or person. Open your Social Media account profile page on your browser and copy the address part and paste it into the relevant section. (https://www.websiteaddress.com/username) The accounts you have in this section will be displayed on your profile.

If a new ad is added to the category you selected while entering a product or product request, the system will alert you via e-mail.

On the page that opens when you click the Add Product/Request button, the first step isto select a category. With the "Select Category" button, determine whether your advertisement is a Demand or a Product. Then select the sector related to your advertisement in the sub-categories opened. Use a word generalizing your post in the title.

For example,a company that sells food products shall Select Food Industry sector in the subcategory.

In the titlepart, it is written the type of the product it sells (For Example: “Red lentil”in the title).

In the explanation part, the following headings expressing 3 different languages ​​areused;

Description EN - English

Description TR - Turkish

Description AR - Arabic languages.

You can share more information with the relevant people by writing the details about your product in the description section. Filling your explanations by clicking on more than one language headings enables foreign visitors to access detailed information about your products. For this reason, we recommend that you actively use multiple language titles.

Drag the image you want to upload to the “Upload Photo” frame or click inside the frame and add the relevant image from your computer/phone. You can upload 3 different images to your ad. You can give visitors more ideas by uploading are presentative image of your product. We recommend using high resolution images.

Select thecity where the product or request subject to the advertisement is located orwill be found. In this section, you may want to enter a different location than your country or city. If the city you want to enter is not listed, you have to click on the flag icon above and select the relevant country.

Relevant keywords created to help you easily categorize a content. We recommend addingonly tags related to your ad, using commas (,) and a space between them. Thus, your ad can be found more easily in the related search results. For example: lentils, red lentils, legumes…

After completing the above information completely, clicking the Publish button starts the approval process of the advertisement. Our team examines whether your advertisement complies with the Site Rules and publishes it if appropriate. Theduration of your ad starts after it is published.

You can view your postings from the Product/My Requests section and make corrections. Corrected advertisements are sent for approval again and published if appropriate. 

The number of ads that will be broadcast is limited to the content of your package. If you have many products you wish to upload, if the limit of your package does not allow you to share all your products, you can upgrade your current package at any time; You can upgrade it by clicking the Upgrade My Account title in the My Account section and add new listings as many as your package allows.